Delivery

How your parcel travels.

Nothing is posted until a payment has been confirmed, and the charge for delivery is worked out by a person rather than guessed by the website. Somebody weighs the parcel, looks up the postage, and emails you the amount before you are asked for it.

A bulk order takes longer than a single piece, and we tell you the date before you pay rather than after.

You get a tracking number as soon as the parcel is handed to the courier. If it has not moved in a few days, tell us and we will chase it — that is our job, not yours.

Posted within3 working days of a payment being confirmed
Chargedby pincode — the checkout shows the range before you pay
Free over₹5,000, anywhere in India
Free in Chennai over₹2,000
Outside Indiafrom ₹100, and the exact amount depends on the weight
The exact amountis confirmed by email before you are asked to pay it

Ask a person

Nothing on this page is a form to fill in. If something has gone wrong, or you are not sure whether it has, say so and somebody will answer — usually the same day.